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Information Technology
IT Graduate Trainees
A leading Harare manufacturing organisation, Harare
Advertised by Industrial Psychology Consultants on behalf of a client
Salary
Competitive
Employment type
Full time
Seniority
Junior
Experience
0+ years
Closes
Closes in 8 days
About the role
IT Graduate Trainees
Key Responsibilities
Assist with the installation, configuration, maintenance, and troubleshooting of computer hardware, software, and network systems.
Provide first-line IT support to users and resolve routine hardware, software, email, and network-related issues.
Assist with network administration, including user access management, connectivity, and routine network maintenance.
Configure and maintain email accounts and support users with email-related queries.
Assist with setting up, monitoring, and testing backup and recovery systems to safeguard company data.
Support the implementation and maintenance of IT security protocols, including access controls, malware protection, phishing awareness, and incident reporting.
Provide basic user support for ERP systems, including Acumatica and AccountMate.
Assist with data management tasks and basic database administration using SQL.
Support IT projects by preparing documentation, coordinating user requirements, and assisting with system implementation activities.
Assist with the preparation of user guides and delivery of basic IT training to staff.
Maintain accurate records of IT assets, support requests, system configurations, and resolved incidents.
Escalate complex technical issues to the relevant IT personnel and follow up until resolution.
Skills, Knowledge and Experience
Proficiency in Microsoft Office applications, with the ability to provide user support and resolve common issues.
Working knowledge of data management and SQL.
Basic programming knowledge.
Ability to install, configure, maintain, and troubleshoot Windows operating systems and application software.
Working knowledge of computer hardware components and network protocols, with the ability to diagnose and resolve routine faults.
Basic knowledge of cybersecurity, including access controls, malware protection, phishing awareness, and incident reporting.
Ability to maintain IT security protocols and apply best practices to protect company systems and data.
Familiarity with ERP software, including Acumatica and AccountMate, and the ability to provide basic user support.
Basic knowledge of IT project management.
Educational Qualifications and Personal Attributes
Bachelor’s degree in Information Technology or a related field.
Degree class 2.1 or better.
Not older than 25 years.
Recent graduates are encouraged to apply.
What you need
- Microsoft Office applications
- Resolve common issues
- Data management
- SQL
- Basic programming knowledge
- Configure
Also useful
- Application software
- Computer hardware components
- Network protocols
- Resolve routine faults
Qualification
Bachelor Degree
About the employer
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