{"@context":"https://schema.org/","@type":"JobPosting","title":"IT Graduate Trainees","description":"<p>IT Graduate Trainees</p><h4>Key Responsibilities</h4><ul><li>Assist with the installation, configuration, maintenance, and troubleshooting of computer hardware, software, and network systems.</li><li>Provide first-line IT support to users and resolve routine hardware, software, email, and network-related issues.</li><li>Assist with network administration, including user access management, connectivity, and routine network maintenance.</li><li>Configure and maintain email accounts and support users with email-related queries.</li><li>Assist with setting up, monitoring, and testing backup and recovery systems to safeguard company data.</li><li>Support the implementation and maintenance of IT security protocols, including access controls, malware protection, phishing awareness, and incident reporting.</li><li>Provide basic user support for ERP systems, including Acumatica and AccountMate.</li><li>Assist with data management tasks and basic database administration using SQL.</li><li>Support IT projects by preparing documentation, coordinating user requirements, and assisting with system implementation activities.</li><li>Assist with the preparation of user guides and delivery of basic IT training to staff.</li><li>Maintain accurate records of IT assets, support requests, system configurations, and resolved incidents.</li><li>Escalate complex technical issues to the relevant IT personnel and follow up until resolution.</li></ul><h4>Skills, Knowledge and Experience</h4><ul><li>Proficiency in Microsoft Office applications, with the ability to provide user support and resolve common issues.</li><li>Working knowledge of data management and SQL.</li><li>Basic programming knowledge.</li><li>Ability to install, configure, maintain, and troubleshoot Windows operating systems and application software.</li><li>Working knowledge of computer hardware components and network protocols, with the ability to diagnose and resolve routine faults.</li><li>Basic knowledge of cybersecurity, including access controls, malware protection, phishing awareness, and incident reporting.</li><li>Ability to maintain IT security protocols and apply best practices to protect company systems and data.</li><li>Familiarity with ERP software, including Acumatica and AccountMate, and the ability to provide basic user support.</li><li>Basic knowledge of IT project management.</li></ul><h4>Educational Qualifications and Personal Attributes</h4><ul><li>Bachelor’s degree in Information Technology or a related field.</li><li>Degree class 2.1 or better.</li><li>Not older than 25 years.</li><li>Recent graduates are encouraged to apply.</li></ul>","identifier":{"@type":"PropertyValue","name":"ipcjobs.org","value":"IPCJ-001998"},"datePosted":"2026-10-14","validThrough":"2026-10-21T21:59:59.000Z","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"A leading Harare manufacturing organisation"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Harare","addressRegion":"Harare","addressCountry":"ZW"}},"directApply":true}