B2B Key Accounts Manager

• Puma Energy is seeking a B2B Key Accounts Manager based in Harare, Zimbabwe.
• The position is responsible for achieving financial objectives, managing key customer accounts, driving sales growth and profitability, and developing new business opportunities.
• The role also involves managing sales operations, commercial strategies, customer relationships, sales talent and compliance with company standards.

Job Summary

• Employer: Puma Energy
• Job Type: Full-time
• Location: Harare, Zimbabwe
• Category: Sales
• Closing Date: 2026-10-24

Key Responsibilities

• Prepare annual budgets and ensure sales targets are achieved.
• Nurture and maintain strong customer relationships across commercial channels.
• Improve sales forecasting accuracy.
• Manage pricing, rebates, discounts and customer-related costs.
• Manage gross margins and customer credit, including reconciliations.
• Conduct customer business reviews and variance analysis.
• Profile and segment customers and manage national key accounts to accelerate sales and profit growth.
• Compile monthly business reviews and key performance indicators (KPIs).
• Manage contracts, assets and administration.
• Participate in developing General Trade sales strategies and new business models.
• Implement marketing strategies, promotions and commercial activities.
• Identify and develop business opportunities in the following sectors: Mining and Construction, Transport, Manufacturing, Civil and Infrastructure Construction, Government, Resellers
• Collect and report market intelligence, competitor activities and pricing strategies.
• Investigate and propose new business development opportunities.
• Manage capital expenditure, commitments and liquidations within the B2B sales area.
• Manage employees in accordance with company people management principles.
• Develop, coach and mentor team members.
• Promote a positive working environment that attracts and retains skilled employees and improves productivity.
• Ensure compliance with company HSSE and security standards.
• Adhere to applicable local by-laws, standards and legislation.
• Minimise risks to company assets and personnel.
• Ensure effective risk management and internal controls, including asset management.

Requirements

• A degree in Commercial Studies or Marketing.
• Specialised marketing courses.
• A minimum of three years of experience in a similar position.
• Proficiency in English and the local language.
• Mandarin language skills are an added advantage.
• Proficiency in Microsoft Office Suite applications.

How to Apply

To apply, please visit: trafigura.wd3.myworkdayjobs.com

REF Code: R-018861