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Operations & Production
Operations Assistant & Customer Experience Assistant
Magnet, Bulawayo
Location
Bulawayo
Employment type
Full time
Field
Operations & Production
Closes
Closes in 1 day
Employer
Employer named in the advert
About the role
Magnet E-Store Careers 2026
OPERATIONS & CUSTOMER EXPERIENCE ASSISTANT
- Location: Bulawayo Office
- Employment: Full-Time
- Level: Entry Level
- Start: As soon as possible
- Focus: Customer experience and end-to-end order operations
ABOUT MAGNET
Magnet is a Zimbabwean tech company operating an online marketplace built on speed, trust and convenience. We sell across a wide and growing range of categories, have offices in Harare and Bulawayo, and deliver nationwide.
THE ROLE
Be the voice of Magnet. This is the person customers reach when they want to buy, when they are waiting on an order, and when something needs fixing.
YOUR ROLES
- Answer every customer quickly and professionally.
- Keep records clean enough that anyone can pick up where you left off.
- Manage tasks related to operations and order fulfilments.
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