Supplier Liaison Officer

The Best Car Rental is seeking a is seeking a detail-oriented, proactive, and highly organized Supplier Liaison Officer to manage supplier relationships, ensure service quality, and support operational efficiency across all business units. The ideal candidate is a strong communicator with excellent negotiation skills, accounting awareness, and the ability to coordinate multiple stakeholders in a fast-paced environment.

Job Summary

• Employer: The Best Car Rental
• Job Type: Full-time
• Location: Bulawayo, Zimbabwe
• Category: Administration
• Closing Date: 2028-09-20

Key Responsibilities

• Manage day-to-day communication with suppliers, ensuring timely delivery of vehicles and operational support
• Act as the main contact for supplier partners and internal teams, ensuring timely communication and issue resolution
• Maintain supplier accounts and service records, with accurate CRM data and performance reports
• Negotiate pricing, service terms, and contracts to ensure cost-effective and reliable supply
• Apply basic accounting/bookkeeping skills to track supplier invoices, reconcile accounts, and support finance reporting
• Proactively gather feedback from suppliers and clients, document insights, and initiate service recovery measures when required
• Maintain high retention of supplier partnerships and client satisfaction through professionalism and consistent follow-up
• Support sales and operations teams by ensuring supplier commitments align with client expectations
• Prepare supplier and client service reports, escalating complex issues appropriately
• Identify new suppliers, assess capabilities, and support onboarding processes
• Ensure compliance with company policies, service-level agreements, and operational standards
• Represent the company professionally in supplier meetings, industry events, and PR engagements

Requirements

• 1-3 years' experience in supplier engagement, client services, or account management
• A Commercial Diploma/Degree, or related field
• Experience in car rentals, premium hospitality, or corporate services is highly advantageous
• Excellent communication, negotiation, and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to work under pressure and manage multiple supplier and client requests simultaneously
• Computer literacy and familiarity with CRM systems and basic accounting tools
• PR and stakeholder engagement skills to represent the company effectively

How to Apply

Apply by email: humanresources@thebest.co.zw